Steve Mudford, Director, Perspective Consulting Ltd and experienced Business Analyst

"Before coming, I felt reasonably proficient in facilitation, but always tended to stay within my comfort zone. Now I feel more confident in different techniques and where to apply them. I’m willing to be more creative. The interactive and participatory nature of the course worked well for me. I’d definitely recommend the course – it’s a unique experience but you only get out what you put in. If you come, be prepared to have fun."

Alex Papworth, Freelance BA and BA mentor.

"What went well for me? Everything! It was well paced, directed and tailored to the group – so much more than ‘just’ facilitation. After the course, I feel confident that I can ‘let go’ and ensure the group ‘own’ the problem. Before, I used to feel nervous unless in control or in a safe zone. I’d say it is a must in your professional development."